Company: Veruna, Inc.
Role: UX Designer
Reports to: Head of Product
Job Type: Full-Time, Exempt
Location: Remote
Contact: Heather Leite: hleite at veruna.com; Cover Letter and Resume required

Help Us Shape the Future of the Insurance Industry

Veruna empowers independent insurance agencies and brokers to sell more and retain customers better. We are a venture backed start-up in high growth, scale-up mode built on the Salesforce platform.

Veruna is seeking individuals who are passionate on building a business and want to overcome new challenges. Candidates should be knowledgeable and capable, but always eager to learn more and to teach others. Overall, we strive to create a culture that is both relaxed and focused, and we stress empathy and collaboration with our customers, users, and each other.

Summary:

Veruna is seeking an experienced UX Designer, preferably from the insurance agency domain, to help enhance our user experience and support the growth of Veruna through the adoption and expansion of our products. Working in an Agile environment, you’ll collaborate closely with our Product team to understand project requirements, customer pain points and user insights to help define a product vision that supports Veruna’s product roadmap.

Responsibilities:

  • Lead end-to-end design efforts, from research and concept through launch, in close collaboration with our Product team.
  • Establish design standards for new and existing functionality for Product team.
  • Decrease time to goal through optimization of the UI to drive goal achievement efficiency.
  • Research best practices and similar products to establish the best overall design elements to include in UX design experiences.
  • Set design requirements for new features.
  • Build storyboards to conceptualize designs to accurately convey project plans to clients and senior management.
  • Develop UI mockups for user stories; produce prototypes and test functionality.
  • Enhance user experience by creating seamless navigation through various digital programs and interfaces within the company
  • Engage closely with our mid-market and enterprise customers to understand their inventory and purchasing processes to translate into product capabilities.
  • Prioritize roadmap, new product enhancements, and features based upon data, customer, and value analysis, sound judgement, and past experience.
  • Assist with the development and execution of the go-to-market plan, including the enablement of sales, services and support enablement, product marketing, and prospect engagement.
  • Recommend the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or packaging changes.
  • Support both functional and technical discussions with Engineering to ensure products meet market and customer needs.
  • Leverage your product expertise to internal teams such as Customer Support, Sales, and Implementation.
  • Collaborate with all facets of the Product team through the design, development, release, testing, and maintenance of the product to ensure successful customer outcomes and adoption.
  • Perform other tasks/projects as needed

Key Skill Sets of Successful UX Designers:

Successful UX Designers are problem solvers, not afraid to solve complex business challenges while being advocates of the user.  They are able to craft visual designs that follow our Brand guidelines and design system. Exhibiting excellent communication skills, they ensure smooth and efficient collaboration with other team members and stakeholders.  In addition to these general skills and personality traits, we are looking for a UX Designer with the following skills:

  • Communication Skills – Exceptional communication and organizational skills. Able to serve as a liaison between senior management and the development team.
  • Customer-focused– Able to put the customers’ needs first and maintain a customer-centric approach to design. You are also able to put yourself in a customer’s shoes- empathy is a vital skill within UX design.
  • Analytical/Critical Thinking Skills – Able to employ strong analytical skills to understand desires of our existing market and identify barriers to extending our service to a larger audience.
  • Art of Discernment – Able to look at a problem carefully from all angles to pave the right path forward, putting the customer at the center of your decision.
  • Ability to Multitask – Ability to multitask and prioritize activities effectively under aggressive timelines, while ensuring a high level of accuracy and attention to detail.

What You Need:

  • Bachelor’s degree (technical discipline a plus)
  • 5+ years of Product Management experience with B2B SaaS
  • Passion for reaching out to customers, listening to customers and discovering their business needs
  • Proficient in wireframing tools and process for communicating functional requirement
  • Strong oral and written communication skills, including presentation skills and an ability to persuasively articulate design rationale
  • Ability to gather and transform business requirements into functional product specifications
  • Strong organizational and multi-tasking skills, as well as attention to detail
  • Proven ability to deliver on commitments and timelines
  • Strong oral and written communication skills, including presentation skills and an ability to persuasively articulate design rationale
  • Demonstrated experience presenting product value, benefit, proposals, and status to peers and management
  • Ability to thrive in a fast-paced, high growth, start-up environment
  • Prior cloud computing / SaaS experience
  • Experience with Agile Development methodologies like Scrum

What Will Make You Stand Out:

  • Prior experience with Salesforce or Salesforce Admin Certification
  • Prior experience working in the P&C Insurance industry
  • Master’s degree in a technical discipline

 

Veruna is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.