HOPKINTON, Mass — July 30, 2019 — Veruna, developer of the insurance industry’s only agency management system (AMS) built on the Salesforce platform, is pleased to announce the addition of new Customer Success team member, Jessica Von Frank.
Jessica Von Frank assumes the role of senior accounting specialist at Veruna with prior experience in insurance and automation, having worked with over 200 insurance agents and brokers nationwide for design, training, and effective implementation of agency management systems. She has thirteen years’ experience working for Vertafore, formerly AMS Services, as a Certified Contract Trainer providing implementation and training on the AFW and AMS360 programs. She has extensive insurance agency operational experience in both controller and automation specialist positions, and previously held a customer success role for InsurTech firm Semsee.
At Veruna, Von Frank will primarily analyze agency accounting operations, and then implement, train, and support the accounting functions of Veruna’s software.
“This is about customer success,” said Eliot Bless, VP of Operations at Veruna. “Jessica will be heavily involved in evolving our existing implementation and onboarding strategy and process moving forward.”